DPD - Coronavirus Update #8 - 14/04/2020
"Here's this week's international update showing the impact Coronavirus (COVID-19) is having on our services across the world. The situation is ever-changing which is why we’ve created a simple look-up table for each country showing the latest status on shipping. We’ve also attached a list of postcodes to which we cannot deliver."
DPD - Coronavirus Update #7 - 07/04/2020
"Here's today's international update showing the impact Coronavirus (COVID-19) is having on our services across the world. The situation is ever-changing which is why we’ve created a simple look-up table for each country showing the latest status on shipping. We’ve also attached a list of postcodes to which we cannot deliver."
DPD - Coronavirus Update #6 - 02/04/2020
"The world-wide situation is ever-changing which is why we’ve created a simple look-up table for each country showing the latest status on shipping. We’ve also attached a list of postcodes to which we cannot deliver."
DPD - Coronavirus Update #5 - 27/03/2020
"The world-wide situation is ever-changing which is why we’ve created a simple look-up table for each country showing the latest status on shipping. We’ve also attached a list of postcodes to which we cannot deliver."
DPD - Coronavirus Update #4 - 26/03/2020
"The world-wide situation is ever-changing which is why we’ve created a simple look-up table for each country showing the latest status on shipping. We’ve also attached a list of postcodes to which we cannot deliver."
DPD - Coronavirus Update #3 - 25/03/2020
"We can confirm that all our parcel collection, sortation and delivery operations are continuing as normal. Our service levels have also been excellent throughout our network.
Delivery network
In addition to the new contact free delivery processes we have implemented in recent weeks, we have now introduced a new Swap It process which eliminates contact and ensures social distancing. With the new process, our drivers will only touch the Swap It packaging and your customers will only need to touch the items they are swapping and receiving. Yesterday we also suspended our DPD Pickup service to comply with the Government's advice to close non-essential shops.
Social Distancing for our people
We are doing everything possible to support our people and we have implemented new social distancing measures for everyone at work to help reduce social interaction between people. This involves staying 2 metres apart during briefings and for all operational procedures such as loading and unloading vehicles. We are also operating a wave delivery program which staggers driver start times to reduce the number of drivers on site at the same time and to minimise the contact of people. We are doing everything possible to support our customers and our people so that we can minimise any disruption and continue giving you and your customers the best possible delivery experience"
DPD - Coronavirus Update #2 - 24/03/2020
Coronavirus Update #1 - 23/03/2020
As we continue to monitor the coronavirus (COVID-19) situation very closely, we are doing our best to prepare for each eventuality and ensure that our service to you will be as robust and consistent as possible through this unprecedented time.
Our top priority remains the health, safety and well-being of our employees, customers, partners and their families. We have therefore put many measures in place to mitigate risk, including enabling our teams to work from home, additional hygiene measures, non-contact deliveries and travel suspensions.
Our sales office lines remain open and functional and our stock and ability to deliver to you remains strong.
Specifically, we are taking the following actions:
Product Availability
The majority of our suppliers continue to produce and we have strong stock levels to ensure that we can continue to supply your preferred products, as a majority of our products are imported we are working closely with our overseas partner to minimise disruptions in availability,
Your sales contact is informed of any possible future issues with supply and will be on hand to answer any questions you may have. Please continue to to liase with your account manager if you have any questions.
Deliveries
Our warehouses and logistics operations are running as usual at present however delays in deliveries across the DPD and Parcelforce network are expected, we will be keeping you informed regularly
We thank you for your shared trust at this testing time for many and assure you of our utmost efforts in ensuring we deliver a service with minimal disruptions.